Protect patient data, satisfy auditors, and keep your caregivers productive — with Microsoft 365 security, encrypted backup, and phishing-resistant accounts built for home care.
Home care agencies handle some of the most sensitive information in healthcare — patient diagnoses, medication lists, home addresses, family contacts, and payer details — across a workforce that is mostly mobile, often working from personal devices, and constantly turning over. That combination is exactly what attackers look for. A single phishing email to a scheduler can expose hundreds of patient records, trigger HIPAA breach-notification obligations, and shake the trust of the families and payers you depend on.
The HIPAA Security Rule expects covered entities and their business associates to maintain reasonable administrative, physical, and technical safeguards over electronic protected health information (ePHI). For a small home care agency, that doesn't mean buying enterprise software — it means having access controls, encrypted backup, audit logging, trained staff, and a documented response plan. That's where RIGHT LLC fits in.
We're not auditors and we're not attorneys — we're the managed IT provider that builds and runs the technical controls underneath your compliance program. For Rhode Island home care agencies, that typically means hardening Microsoft 365 (multi-factor authentication on every account, conditional access policies, mailbox audit logging, legacy-auth shutdown), setting up least-privilege access so schedulers, caregivers, and billing each see only what they need, and replacing fragile USB-and-email backups with encrypted, off-site, immutable cloud backup that we restore-test every month.
On the human side, we run quarterly phishing simulations, deliver short follow-up training to anyone who clicks, and report click rates to leadership so you can show measurable improvement over time. When something does go wrong — a lost phone, a suspicious login, a ransomware attempt — we have a documented incident response process, and we sign a Business Associate Agreement (BAA) with every client whose work touches PHI.
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No — we are not auditors or attorneys. We are HIPAA-aware IT providers. We implement the technical safeguards (access controls, encryption, audit logging, backup, training) that the HIPAA Security Rule expects, and we sign a Business Associate Agreement (BAA) with clients who handle PHI.
Yes. For any home care agency client whose work involves protected health information, we sign a BAA before we begin handling systems that touch PHI.
We enforce MFA on every account, configure conditional access policies, enable mailbox audit logging, lock down legacy authentication, and apply data-loss prevention rules tuned for healthcare workflows.
Most breaches start with a phishing email. We run quarterly simulated phishing campaigns, deliver bite-sized training to staff who click, and report results so management can see progress over time.
Yes. Our cloud backup is encrypted, off-site, and immutable for the retention window — meaning attackers cannot delete or overwrite it. We restore-test monthly so recovery is a practiced process, not a hope.
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